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“ We wrote our plan, got it vetted by our marketing d epartment and campus leaders, and started scheduling our first web reviews,” said Kennedy, UITS-Kokomo web customer and content manager. By regularly engaging web customers, instead of waiting for them to reach out, the team was able to review or remove outdated content and remove, remediate, or provide accessible alternatives for inaccessible content. They decided to take a more proactive approach to website maintenance, and their web review process was born.

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Kennedy and Grant knew there had to be a better way. Kathy Kennedy, UITS-Kokomo web customer and content manager. “That meant some areas of our website were outdated by several years-and potentially inaccessible for people with disabilities.” “Some clients didn’t put in a ticket for a year or more at a time,” Grant said. In a nutshell, that mean t that if no ticket was received, no attention was paid to a client’s web pages. The UITS-Kokomo web services team was using a ticket-based model of service, meaning they only took action when a ticket was received. E xisting websites would be required to meet accessibility standards but would be prioritized for review and compliance. McRobbie mandated that all new university websites meet the accessibility standards set forth by the Web Content Accessibility Guidelines (WCAG) 2.0 AA. Konono No 1 - Topic 3.2K views 7 years ago Spread Music Across The Block 56K views 1 year ago GRAND MAITRE MAKAPE CHANSON KINTANDU Kikongo Makape 149K views 7 years ago Konono N1 - Mama Na. The impressive ranking is a direct result of a paradigm shift in website maintenance initiated by Grant and Kennedy in 2016. Johnathan Grant, associate director of w eb s ervices, University Information Technology Services - Kokomo. “I think it really shows our commitment, that we’ve changed our business process-and it’s improved our outcomes.” “I am so proud of my team and happy to see their efforts recognized ,” said Grant, associate director of w eb s ervices, University Information Technology Services - Kokomo. higher education institutions’ efforts to improve web accessibility. The 4K P roject d ocument s the progress of U.S. 1 in the nation for web accessibility-out of over 3,800 institutions evaluated. In December 2020, the Higher Ed in 4k Project named IU Kokomo No.











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